Privacy Policy

This Privacy Policy governs the collection, processing, use, and protection of personal data by Blu9L International F.Z.E and its affiliates, including Blu9L Holdings and Blu9L International LLC (collectively, "Blu9L," "we," "our," or "us"). We are committed to protecting your privacy in accordance with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), the Egyptian Personal Data Protection Law (Law No. 151 of 2020), and where applicable, the European Union General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for personal data collected through blu9l.com is:

Blu9L International F.Z.E
Ajman Free Zone, United Arab Emirates
License No. 50366
Contact: info@blu9l.com · WhatsApp: +1 (202) 644-6646

2. Data We Collect

We collect the following categories of personal data:

• Contact enquiry data: Name, email address, organisation name, and any information voluntarily provided through our contact or event invitation forms.
• Communication data: Correspondence sent via email or WhatsApp.
• Technical data: IP address, browser type, device information, and pages visited — collected automatically via analytics tools.
• Preference data: Language preference stored locally in your browser (localStorage).

We do not collect sensitive personal data (as defined under applicable law) through this website. We do not collect payment information.

3. How We Use Your Data

We use the personal data you provide for the following purposes:

• Responding to enquiries submitted through our contact forms.
• Processing event invitation requests for the IRAS® Egypt Launch Event.
• Communicating with you regarding Blu9L services, IRAS® deployment, and partnership opportunities — where you have requested this.
• Improving the functionality and user experience of our website.
• Complying with our legal obligations.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: When you voluntarily submit a form on this website.
• Legitimate interests: For website analytics and improving our services, where those interests do not override your rights.
• Legal obligation: Where required by applicable law.

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share data with:

• Web3Forms: Our form processing service provider, which forwards form submissions to our email inbox. Data is processed in accordance with Web3Forms' privacy policy.
• Cloudflare, Inc.: Our website hosting and DNS provider. Cloudflare may collect technical data as part of their service delivery.
• Neuronso Technology: Our IRAS® franchise technology partner, where relevant to a specific deployment or partnership enquiry — only with your knowledge.

All third-party service providers are required to handle your data securely and in accordance with applicable data protection laws.

6. Data Retention

We retain enquiry data for a maximum of 24 months from receipt, unless a longer period is required by law or a specific business relationship is established. Technical analytics data is retained for 12 months.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access the personal data we hold about you.
• Right to request correction of inaccurate data.
• Right to request deletion of your data (subject to legal requirements).
• Right to withdraw consent at any time (where processing is based on consent).
• Right to data portability (where applicable).
• Right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

To exercise any of these rights, please contact us at info@blu9l.com.

8. Cookies and Analytics

This website uses Cloudflare Web Analytics, a privacy-first analytics service that does not use cookies and does not track individuals across websites. Language preferences are stored in your browser's localStorage — this data remains on your device and is not transmitted to our servers.

9. International Transfers

Our operations span the United Arab Emirates, the United States, and Egypt. When personal data is transferred between jurisdictions, we apply appropriate safeguards in accordance with applicable data protection laws.

10. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. Our website is served via Cloudflare's global network with TLS encryption.

11. Changes to This Policy

We may update this Privacy Policy periodically. The date of the most recent update is shown at the top of this page. We encourage you to review this policy regularly.